User Experience Specialist

12+ Years Design Experience

Previously Games Workshop (Warhammer) - Currently JP Morgan

Senior UX designer specialising in game studios helping indie teams and growing studios identify UX friction, improve player experience, and ship with confidence. Pre-launch or live.

What I offer

As an independent game UX consultant, I bring senior-level design thinking to studios who want honest, actionable feedback on their player experience — without the overhead of a full-time hire.

FTUE audit

I play your game cold — no prior knowledge, no internal bias — documenting every point of confusion or lost momentum from first launch through to the end of the first session.

Full UX review

A full heuristic evaluation against established design principles — assessing navigation, visual hierarchy, and feedback systems with prioritised findings and clear recommendations.

Gameplay loop review

I audit how well your core loop communicates goals, rewards progress, and keeps players engaged — pinpointing exactly where the experience loses clarity or momentum.

Redesign proposals

Annotated wireframes and redesign mockups in Figma showing exactly how to fix the issues found — scoped to any service above and ready to hand to your dev team.

FTUE audit

I play your game cold — no prior knowledge, no internal bias — documenting every point of confusion or lost momentum from first launch through to the end of the first session.

Full UX review

A full heuristic evaluation against established design principles — assessing navigation, visual hierarchy, and feedback systems with prioritised findings and clear recommendations.

Gameplay loop review

I audit how well your core loop communicates goals, rewards progress, and keeps players engaged — pinpointing exactly where the experience loses clarity or momentum.

Redesign proposals

Annotated wireframes and redesign mockups in Figma showing exactly how to fix the issues found — scoped to any service above and ready to hand to your dev team.

FTUE audit

I play your game cold — no prior knowledge, no internal bias — documenting every point of confusion or lost momentum from first launch through to the end of the first session.

Gameplay loop review

I audit how well your core loop communicates goals, rewards progress, and keeps players engaged — pinpointing exactly where the experience loses clarity or momentum.

Full UX review

A full heuristic evaluation against established design principles — assessing navigation, visual hierarchy, and feedback systems with prioritised findings and clear recommendations.

Redesign proposals

Annotated wireframes and redesign mockups in Figma showing exactly how to fix the issues found — scoped to any service above and ready to hand to your dev team.

Here's how it works

A clear, structured process from first contact to final delivery — no surprises, no ambiguity, just honest UX thinking your team can act on.

01

Get in touch

Tell me about your game — platform, stage of development, and what you're unsure about. I'll come back with a recommended service and a quote within 24 hours.

04

Audit delivered

You receive an annotated Figma report with prioritised findings, clear recommendations, and a quick wins vs bigger fixes breakdown — ready to act on immediately.

02

Scope agreed

We agree on what's being reviewed — a specific flow, a full product audit, or a combination of services. Fixed price confirmed before any work starts.

05

Redesign (optional)

If you've commissioned design recommendations, I deliver wireframes and annotated mockups showing exactly how to address the issues found.

03

I play/test your game

I experience your game as a new player would — recording sessions, noting friction points, and documenting the experience in real time with no internal bias.

01

Get in touch

Tell me about your game — platform, stage of development, and what you're unsure about. I'll come back with a recommended service and a quote within 24 hours.

02

Scope agreed

We agree on what's being reviewed — a specific flow, a full product audit, or a combination of services. Fixed price confirmed before any work starts.

03

I play/test your game

I experience your game as a new player would — recording sessions, noting friction points, and documenting the experience in real time with no internal bias.

04

Audit delivered

You receive an annotated Figma report with prioritised findings, clear recommendations, and a quick wins vs bigger fixes breakdown — ready to act on immediately.

05

Redesign (optional)

If you've commissioned design recommendations, I deliver wireframes and annotated mockups showing exactly how to address the issues found.

01

Get in touch

Tell me about your game — platform, stage of development, and what you're unsure about. I'll come back with a recommended service and a quote within 24 hours.

03

I play/test your game

I experience your game as a new player would — recording sessions, noting friction points, and documenting the experience in real time with no internal bias.

05

Redesign (optional)

If you've commissioned design recommendations, I deliver wireframes and annotated mockups showing exactly how to address the issues found.

02

Scope agreed

We agree on what's being reviewed — a specific flow, a full product audit, or a combination of services. Fixed price confirmed before any work starts.

04

Audit delivered

You receive an annotated Figma report with prioritised findings, clear recommendations, and a quick wins vs bigger fixes breakdown — ready to act on immediately.

Simple, fixed prices

No open-ended day rates or ambiguous scopes. Pick what you need, know what you'll pay.

TIER 1

Audit Only

£150-£250

FTUE, UX review, or loop review

Annotated Figma deliverable

Prioritised findings

FTUE, UX review, or loop review

TIER 2

Audit + redesign

£600–£900

Everything in Tier 1

Wireframes for top issues

Annotated redesign mockups

Dev-ready Figma file

TIER 3

Full scope

£1,000+

Full product audit

Multiple flows covered

Complete redesign package

Scoped per project

TIER 1

Audit Only

£150-£250

FTUE, UX review, or loop review

Annotated Figma deliverable

Prioritised findings

FTUE, UX review, or loop review

TIER 2

Audit + redesign

£600–£900

Everything in Tier 1

Wireframes for top issues

Annotated redesign mockups

Dev-ready Figma file

TIER 3

Full scope

£1,000+

Full product audit

Multiple flows covered

Complete redesign package

Scoped per project

TIER 1

Audit Only

£150-£250

FTUE, UX review, or loop review

Annotated Figma deliverable

Prioritised findings

FTUE, UX review, or loop review

TIER 2

Audit + redesign

£600–£900

Everything in Tier 1

Wireframes for top issues

Annotated redesign mockups

Dev-ready Figma file

TIER 3

Full scope

£1,000+

Full product audit

Multiple flows covered

Complete redesign package

Scoped per project

Jordan Symington

Senior UX designer · Based in the UK

I'm a senior UX designer with 12 years of experience, and a gamer for even longer. GameUXAudits is the combination of both. I spent years working across agencies, then joined Games Workshop — the studio behind Warhammer — before moving to my current role as a senior UX design associate at JP Morgan. I play your game as a new player would, without the blind spots that come from building it, and tell you clearly what's working and what isn't.

JP Morgan

Senior UX associate - 2024 - present

Games Workshop

UX designer - Dec 2021- June 2024

Agency + in-house

Sept 2014 - Feb 2022

12+ years

UX design experience

Games Workshop

UX designer - Dec 2021- June 2024

Agency + in-house

Sept 2014 - Feb 2022

12+ years

UX design experience

Let's talk about your game

Whether you're pre-launch or already live — if you want honest UX eyes on your game, get in touch and tell me what you're working on.

Discord

jordan6309644

Discord

jordan6309644

User Experience Specialist

12+ Years Design Experience

Senior UX designer specialising in game studios helping indie teams and growing studios identify UX friction, improve player experience, and ship with confidence. Pre-launch or live.

User Experience Specialist

12+ Years Design Experience

Senior UX designer specialising in game studios helping indie teams and growing studios identify UX friction, improve player experience, and ship with confidence. Pre-launch or live.